Guest Services

How may we be of service to you?

Each and every person in the community is important to us. That's why, when you visit one of our Thrift Stores, we think of you as our guest.

And that's why we have our Salvation Army Thrift Store Guest Services Department.

We want you to feel free to communicate with us for whatever reason. If you're looking for answers, need to solve a problem, have a suggestion, or want to share a concern or compliment, it couldn't be easier.

Just call 1-855-98-GUEST (1-855-984-8378) or email us at

We guarantee we will respond within one business day.

"We want our guests to freely communicate with us so that we can ensure they are served and know it whether shopping with us or making a donation." Nicole Hurlbert, Guest Services Coordinator. 

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